At Perfect Flowers, we take pride in delivering fresh, beautifully arranged flowers that bring joy to every occasion. Your satisfaction is extremely important to us.

If you are not completely satisfied with your floral arrangement, please contact us within one hour of receiving your order. While we do not offer refunds for flower purchases, we are committed to making it right.

We will gladly provide a replacement arrangement that meets the high standards you expect from us.

Conditions for Replacement

• Requests must be made within 1 hour of delivery.
• We may request photos of the original arrangement for quality assessment and verification.

Please ensure someone is available to receive the order at the delivery time to facilitate timely resolution of any concerns.

Our Promise

Customer happiness is at the heart of everything we do. Our team is dedicated to ensuring that your floral experience is nothing short of delightful.

If we’ve missed the mark, let us make it right—quickly, kindly, and beautifully.

Contact Us

For any concerns or to initiate a replacement request, please reach out to our customer care team at inquiry@perfectflowers.shop.